FalconZoom’s Privacy Policy – How We Handle Your Data
At FalconZoom, your privacy matters. This FalconZoom privacy policy explains what data we collect, how we use it, and the choices you have. We are committed to protecting your information when you use our website, shop for fleet management devices, or contact our team.
What Information Do We Collect?
When you visit FalconZoom.com, browse products, create an account, or make a purchase, we may collect the following types of data:
- Personal Information: Name, email address, phone number, billing and shipping addresses, payment details (we do not store full payment card numbers), and company information if you register as a business.
- Device Information: IP address, browser type, device type, operating system, and usage data such as pages visited or products viewed.
- Cookies & Tracking: We use cookies and similar technologies to remember your preferences, improve site performance, and help us understand how visitors use FalconZoom.
How Do We Use Your Data?
FalconZoom uses your information to:
- Process and deliver your orders
- Create and manage your customer account
- Respond to your questions or support requests
- Send order updates, confirmations, or important notices
- Improve our website, products, and services based on visitor feedback and usage data
- Detect and prevent fraud or abuse
We do not sell your personal information to third parties. We may share data with trusted partners only as necessary to process payments, fulfill orders, or deliver essential services (like shipping or email notifications).
Your Choices & Rights
You have control over your data:
- Update Your Info: Log in to your FalconZoom account to update or correct your details at any time.
- Marketing Preferences: You can unsubscribe from marketing emails using the link at the bottom of every email we send.
- Cookies: Most browsers let you control cookies through their settings. Disabling cookies may affect site performance.
- Data Requests: If you want to access, delete, or restrict how we use your data, contact us at [email protected].
How Do We Protect Your Data?
We use secure servers, encrypted connections, and other industry-standard measures to keep your information safe. Only authorized FalconZoom employees and service partners have access to your data for business purposes.
Changes to the FalconZoom Privacy Policy
We may update this privacy policy from time to time. We will post the latest version on this page and update the “Last Updated” date below. If changes are significant, we will notify you by email or with a notice on our site.
Last Updated: June 2025
Your California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to Know: You can request to know what personal information we collect, use, or share about you.
- Right to Delete: You can ask us to delete your personal information, with some exceptions (such as when data is needed to complete a transaction or meet legal requirements).
- Right to Opt Out: You may opt out of the sale of your personal information. FalconZoom does not sell personal information, but you may still contact us if you have questions.
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
To exercise your CCPA rights, please email [email protected] with your request. We will confirm your identity before responding and will reply within the timeframes set by law.
Contact Us
Questions or concerns about the FalconZoom privacy policy? Reach out to our team at [email protected] or use our contact form.
